Representative, AR Bilingual

Job Overview:
Perform accounts receivable duties, assists with establishing credit lines for customers, monitors past due accounts, and perform various collection duties.

  • Bilingual verbal and written required (French & English)

  • Associate degree in business or equivalent is desired.

  • Three or more years experience in credit and collections is desirable.

  • Must be capable of interfacing with customers and internal departments in a firm, but diplomatic and tactful manner.

  • Must be comfortable with personal computers and accounting software/systems.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.


  • Handles all aspects of collection efforts for delinquent accounts. Proper documentation is maintained in the collections system for all customer communication.

  • Assists with the posting of daily cash receipts.

  • Processes credit applications on a timely basis. Investigate and verify financial status and reputation of prospective customers applying for credit; prepare documents to substantiate findings; and recommend rejection or approval of applications. Approval level for customer credit limit is up to $5,000.

  • Enter credit limits and payment terms on customer accounts. And maintain credit files in accordance to SOX 404 policies and procedures.

  • Handle all AR requests from customers and reconcile customer accounts. Issue credit memos and debit memos when applicable.

  • Evaluate old and inactive receivable balances for possible write-off or higher priority collection efforts.

  • Send statements and invoice copies to customers to facilitate collections.

  • Assist with billing duties.

  • Follow up on deposit invoices due prior to shipment, working in conjunction with commercial team and manager.

  • As part of development, assigned as BOA credit cards Admin for Cantel Canada

  • Perform other accounting duties, reporting and special projects as required.

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